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West Education group (SchoolMessenger Solutions)

West Education group (SchoolMessenger Solutions)

May 1, 2018
To
April 30, 2020

The ERAC-West Education group agreement on SchoolMessenger Communicate (formerly SchoolConnects from Synrevoice), the fully hosted version of the company’s popular communications system, has been renewed until April 30, 2020.

The agreement between ERAC and West’s Education group remains focused on the SchoolMessenger Communicate Hosted Service.

What Products are Available?

SchoolMessenger Communicate is a mass-communication tool that enables district administrators, school administrators and teachers to very quickly send electronic and voice messages to parents and/or staff regarding all kinds of school related events. Communicate makes it very easy to communicate about daily attendance, transportation issues, weather delays, parent nights, homework assignments, good news stories, last minute cancellations, and emergencies. Messages can be sent by Phone, Email and/or Text Messaging. Communicate can also post to Social Media. The sender can choose to record the message in his or her own voice or have it generated by text-to-speech technology. Communicate now also includes a free message Sender App and Message Recipient App.

Schools and districts can access Communicate through the Internet, Smart Phone or Telephone to create and deliver an unlimited number of messages. It is SUPER FAST and far more cost effective than mailing or sending home printed school notices. With Communicate, you no longer need to print, collate and distribute notices or spend hours making phone calls.

SchoolConnects / SchoolMessenger Communicate is already used in more than 40 BC school districts. Communicate integrates with many related schools systems, including MyEdBC. All data stored on West Education group’s servers are housed in Canada and meet FOI/POP regulations. Communicate also helps districts comply with the Canadian Anti-Spam Legislation (CASL) by maintaining subscription lists and filtering out appropriate messages from parents that have chosen to opt-out.

New SchoolMessenger SafeArrival – The West Education group will also offer ERAC member districts a discount on their new SafeArrival solution. SafeArrival takes morning attendance management to the next level. Parents can conveniently report absences through the web, mobile app or toll-free phone number. SafeArrival quickly contacts parents of students marked absent without explanation and gives them the opportunity to explain the absence. Staff will now be able to identify potential problems faster.

Additional Information

If prices offered within BC decrease, ERAC members will enjoy the benefit of those decreases. If prices within BC increase, ERAC and its member educational institutions will be protected from those increases by this agreement.

Training/Presentations & Support Resources

Set up includes remote training. Onsite training is also available at an additional cost.

Pricing

ERAC Member Contacts should login to the members’ side of ERAC’s website to see details of this agreement.

Where Can I Get More Information?

For detailed product information or to place an order, contact Richard Darrell, Sales Executive, West Education group at: rdarrell@west.com or by telephone at 800-450-5450 x625.

For further information about this agreement please contact ERAC at 604-713-5920 or by email at info@bcerac.ca.

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